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Home Refund Policy

Refund Policy

Refund Policy

Refund Policy

Effective Date: 23/10/2024

At ShopAmySha.com, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we are here to help! Please review our Refund Policy below to understand our process for returns, refunds, and exchanges.

  1. Returns

You have 2 Days from the date you receive your order to request a return. To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, unwashed, and in the same condition that you received it.
  • The item must be in its original packaging with all tags, labels, and accessories included.
  • The receipt or proof of purchase must be provided.
  • Unboxing video should be provided by customer.

Certain items are non-returnable, including:

  • Custom or personalized items.
  • Sale or clearance items.
  • Gift cards.
  1. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email us at shopamysha@gmail.com with your order number and details of the item(s) you wish to return.
  2. Approval: Once your return request is approved, we will provide you with a return shipping address and any necessary instructions.
  3. Packaging and Shipping: Pack your item securely and use a trackable shipping service to ensure the safe arrival of your return.

Note: You will be responsible for the shipping costs associated with returning the item unless the return is due to our error (e.g., wrong or defective item). We recommend using a trackable shipping method, as we are not responsible for lost return packages.

  1. Refunds

Once we receive and inspect your returned item, we will notify you via email. If your return is approved, we will process your refund within 10-15 Working Days. The refund will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

  1. Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

  1. Check Your Bank Account: Sometimes it may take a few days for the refund to appear in your account.
  2. Contact Your Credit Card Company: Refunds may take some time to officially post.
  3. Contact Your Bank: Processing times may vary between financial institutions.

If you’ve followed these steps and still haven’t received your refund, please contact us at [Insert Contact Email] for further assistance.

  1. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at shopamysha@gmail.com with your order details, and we will assist you with the exchange process.

  1. Return Shipping Costs
  • If the return is due to a defective product or an error on our part, we will cover the return shipping costs.
  • If the return is due to a change of mind or other reasons, you will be responsible for covering the return shipping costs.
  1. Non-Returnable Items

Please note that the following items are non-returnable and non-refundable:

  • Custom-made or personalized products.
  • Gift cards.
  • Clearance or final sale items.
  • Items that are damaged or not in their original condition.
  1. Damaged or Defective Items

If you receive a product that is damaged or defective, please contact us immediately at shopamysha@gmail.com with the following information:

  • Your order number.
  • A description of the issue.
  • Photos of the damaged or defective item.
  • Unboxing videos are must.

We will work with you to resolve the issue by offering a replacement or refund.

  1. Gifts

If the item you received was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received and approved, we will send you a gift certificate or store credit.

If the item was not marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves, the refund will be issued to the gift giver.

  1. Contact Us

If you have any questions about our Refund Policy, please contact us at:

  • Email: shopamysha@gmail.com
  • Phone: 8815062486
  • Mailing Address: Chunna Bhatti , Bhopal - 462016

By shopping at Shopamysha.com, you agree to this Refund Policy. Please review it carefully before making a purchase.